Cancellation Policy

Last updated: August 2026

Orders can be cancelled only before they are dispatched.

Once an order has been dispatched, cancellation may not be possible. If the shipment has already left our facility, please refer to our Return & Refund Policy for eligible issues after delivery.

To request cancellation, contact our customer care team as soon as possible with your order number:

Phone / WhatsApp: 7000142277
Email: heyglowindia@gmail.com

For prepaid orders, eligible refunds for cancelled orders will be processed through the applicable payment method after confirmation.