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Payment Policy

Last updated: August 2026

Accepted Payment Methods

We offer secure and convenient payment options for HG / HeyGlow customers. We accept:

  • UPI
  • Debit Card
  • Credit Card
  • Net Banking
  • Wallet Payments
  • Cash on Delivery (if applicable)

All online payments are processed through secure and encrypted payment gateways.

Failed Transactions

If your payment fails but the amount is deducted, it will typically be refunded by your bank within 5–7 working days.

If you do not receive the refund, please contact your bank first and then inform us at 7000142277 with the transaction details.

Cash on Delivery

COD is available on eligible orders and serviceable PIN codes. COD orders may require confirmation before dispatch.

We reserve the right to cancel COD orders in case of repeated non-acceptance.

Pricing Errors

In case of any pricing errors on the website, we reserve the right to cancel the order and refund the full amount.

Email: heyglowindia@gmail.com | Phone: 7000142277