Privacy Policy

Last updated: August 2026

Forever Young Skincare India (“we”, “us”, “our”), operating HG / HeyGlow and ART’ERA Cosmetics, respects your privacy and is committed to protecting the personal information you provide when you use our website or place an order.

Information We Collect

We may collect information such as:

Name, phone number and email address
Billing and shipping address
Order details and purchase history
Device, browser and basic usage data needed to operate the storefront
Communication preferences and support messages you send us

How We Use Your Information

This information may be used to:

Process, fulfil and deliver orders
Communicate order updates and transactional messages
Provide customer support
Improve our website, products and services
Send promotional communications where permitted by law and your preferences
Prevent fraud and protect the security of our store

Sharing & Third Parties

We do not sell your personal information to third parties. We may share limited data with trusted service providers who help us operate the business (for example payment gateways, logistics partners, Shopify and analytics tools), only as needed to provide their services.

Payment information is processed through secure payment service providers and is handled according to their applicable security and privacy practices.

Cookies & Similar Technologies

We use cookies and similar technologies to run the storefront, remember preferences and understand how the site is used. You can manage cookie preferences through your browser settings and any privacy banner shown on the site.

Data Retention & Security

We retain personal information only as long as needed for the purposes described above, legal obligations and dispute resolution. We take reasonable administrative and technical measures to protect your information; however, no method of transmission over the internet is completely secure.

Your Choices

You may request access, correction or deletion of your personal information, or opt out of promotional emails, by contacting us. Transactional messages related to orders may still be sent where required.

Contact

For privacy-related queries: heyglowindia@gmail.com | Phone: 7000142277

Forever Young Skincare India, Indore, Madhya Pradesh 452001, India

By using our website, you consent to the collection and use of information as described in this policy.